According to a 2023 survey conducted by Rakuten Insight in South Korea, around 45.7 percent of respondents stated that their delivery app usage decreased or stopped during the COVID-19 pandemic because food delivery companies increased their fees. Around one in three stated that they had been affected by the pandemic's economic impact and were trying to reduce their expenses.
Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023
respondents that ordered less or stopped ordering from food delivery apps during the COVID-19 pandemic
Method of interview
Online survey
Supplementary notes
Original question: "If you ordered less or stopped using food delivery apps : Why did you decrease or stop your use of food deliver apps? (up to three answers are allowed)"
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Rakuten Insight. (May 30, 2023). Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight. "Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023." Chart. May 30, 2023. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight. (2023). Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight. "Reason for Decreased Food Delivery App Usage during The Covid-19 (Coronavirus) Pandemic in South Korea as of April 2023." Statista, Statista Inc., 30 May 2023, https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight, Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023 Statista, https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/ (last visited November 23, 2024)
Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023 [Graph], Rakuten Insight, May 30, 2023. [Online]. Available: https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/