According to a 2023 survey conducted by Rakuten Insight in South Korea, around 47.5 percent of respondents aged between 25 and 34 years old stated that their delivery app usage decreased or stopped during the COVID-19 pandemic because food delivery companies increased their fees. Other common reasons included being economically affected by the pandemic and wanting to improve one's diet and health.
Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023, by age group
respondents that ordered less or stopped ordering from food delivery apps during the COVID-19 pandemic
Method of interview
Online survey
Supplementary notes
Original question: "If you ordered less or stopped using food delivery apps : Why did you decrease or stop your use of food deliver apps? (up to three answers are allowed)"
Up to three answers were accepted.
Respondents count by age bracket was as follows:
16-24 years: 39
25-34 years: 152
35-44 years: 205
45-54 years: 205
55+ years: 138
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Rakuten Insight. (May 30, 2023). Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023, by age group [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1140788/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic-by-age/
Rakuten Insight. "Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023, by age group." Chart. May 30, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1140788/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic-by-age/
Rakuten Insight. (2023). Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023, by age group. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1140788/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic-by-age/
Rakuten Insight. "Reason for Decreased Food Delivery App Usage during The Covid-19 (Coronavirus) Pandemic in South Korea as of April 2023, by Age Group." Statista, Statista Inc., 30 May 2023, https://www.statista.com/statistics/1140788/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic-by-age/
Rakuten Insight, Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023, by age group Statista, https://www.statista.com/statistics/1140788/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic-by-age/ (last visited December 22, 2024)
Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023, by age group [Graph], Rakuten Insight, May 30, 2023. [Online]. Available: https://www.statista.com/statistics/1140788/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic-by-age/
