As per the results of a July 2020 survey conducted to understand if a class action suit mechanism should be made available in case of default on a service contract in India, a majority of respondents agreed with it. The results of the same survey revealed that a majority of the consumers suffered with defective product/service purchase.
Availability of class action suit on consumer service contract for consumers across India as of July 2020
respondents from tier 1, tier 2 and tier 3 cities covering 270 districts.
Method of interview
Online survey
Supplementary notes
Survey question:
"Do you believe a class action suit mechanism should also be made available in case of default on a service contract towards a set of consumers?"
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LocalCircles. (July 22, 2020). Availability of class action suit on consumer service contract for consumers across India as of July 2020 [Graph]. In Statista. Retrieved November 13, 2024, from https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/
LocalCircles. "Availability of class action suit on consumer service contract for consumers across India as of July 2020." Chart. July 22, 2020. Statista. Accessed November 13, 2024. https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/
LocalCircles. (2020). Availability of class action suit on consumer service contract for consumers across India as of July 2020. Statista. Statista Inc.. Accessed: November 13, 2024. https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/
LocalCircles. "Availability of Class Action Suit on Consumer Service Contract for Consumers across India as of July 2020." Statista, Statista Inc., 22 Jul 2020, https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/
LocalCircles, Availability of class action suit on consumer service contract for consumers across India as of July 2020 Statista, https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/ (last visited November 13, 2024)
Availability of class action suit on consumer service contract for consumers across India as of July 2020 [Graph], LocalCircles, July 22, 2020. [Online]. Available: https://www.statista.com/statistics/1136772/india-availability-of-class-action-suit-on-consumer-service-contract/
