As per the results of a July 2020 conducted to understand the extent of the issues faced by consumers in India, a majority of respondents said that they have had one or more inherently defective products in the last three years. Among those who purchased a defective product, nearly 41 percent had raised the issue with the brand and had it fixed.
Preferred method of resolving a defective product across India as of July 2020
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Share of respondents
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LocalCircles. (July 22, 2020). Preferred method of resolving a defective product across India as of July 2020 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/1136607/india-resolving-method-of-defective-product/
LocalCircles. "Preferred method of resolving a defective product across India as of July 2020." Chart. July 22, 2020. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/1136607/india-resolving-method-of-defective-product/
LocalCircles. (2020). Preferred method of resolving a defective product across India as of July 2020. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/1136607/india-resolving-method-of-defective-product/
LocalCircles. "Preferred Method of Resolving a Defective Product across India as of July 2020." Statista, Statista Inc., 22 Jul 2020, https://www.statista.com/statistics/1136607/india-resolving-method-of-defective-product/
LocalCircles, Preferred method of resolving a defective product across India as of July 2020 Statista, https://www.statista.com/statistics/1136607/india-resolving-method-of-defective-product/ (last visited August 24, 2024)
Preferred method of resolving a defective product across India as of July 2020 [Graph], LocalCircles, July 22, 2020. [Online]. Available: https://www.statista.com/statistics/1136607/india-resolving-method-of-defective-product/