As of April 2020, 21 percent of apparel retailers in the United States stated that they would not institute any changes in their return policy. 50 percent of beauty retailers were discarding products due to infection risks.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
Retailer changes in returns-management policies and processes in the United States as of April 2020, by segment
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
McKinsey & Company. (June 26, 2020). Retailer changes in returns-management policies and processes in the United States as of April 2020, by segment [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1135668/coronavirus-retailers-changes-in-returns-policies-and-processes-by-segment-us/
McKinsey & Company. "Retailer changes in returns-management policies and processes in the United States as of April 2020, by segment." Chart. June 26, 2020. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1135668/coronavirus-retailers-changes-in-returns-policies-and-processes-by-segment-us/
McKinsey & Company. (2020). Retailer changes in returns-management policies and processes in the United States as of April 2020, by segment. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1135668/coronavirus-retailers-changes-in-returns-policies-and-processes-by-segment-us/
McKinsey & Company. "Retailer Changes in Returns-management Policies and Processes in The United States as of April 2020, by Segment." Statista, Statista Inc., 26 Jun 2020, https://www.statista.com/statistics/1135668/coronavirus-retailers-changes-in-returns-policies-and-processes-by-segment-us/
McKinsey & Company, Retailer changes in returns-management policies and processes in the United States as of April 2020, by segment Statista, https://www.statista.com/statistics/1135668/coronavirus-retailers-changes-in-returns-policies-and-processes-by-segment-us/ (last visited November 23, 2024)
Retailer changes in returns-management policies and processes in the United States as of April 2020, by segment [Graph], McKinsey & Company, June 26, 2020. [Online]. Available: https://www.statista.com/statistics/1135668/coronavirus-retailers-changes-in-returns-policies-and-processes-by-segment-us/