The majority of a 2019 voice technology survey respondents (80 percent) reported to be satisfied with their digital assistants. Those who were dissatisfied were six percent; 14 percent of respondents remained neutral.
Consumer satisfaction with digital assistants worldwide as of 2019
*The first survey was conducted in March-June 2018 on 2,000 global respondents representing the United States, United Kingdom, Canada, Australia and India. The second survey was conducted on 5,000 U.S. consumers in February 2019.
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Microsoft, & Bing. (April 10, 2019). Consumer satisfaction with digital assistants worldwide as of 2019 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1134047/consumer-satisfaction-with-digital-assistants-worldwide/
Microsoft, und Bing. "Consumer satisfaction with digital assistants worldwide as of 2019." Chart. April 10, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1134047/consumer-satisfaction-with-digital-assistants-worldwide/
Microsoft, Bing. (2019). Consumer satisfaction with digital assistants worldwide as of 2019. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1134047/consumer-satisfaction-with-digital-assistants-worldwide/
Microsoft, and Bing. "Consumer Satisfaction with Digital Assistants Worldwide as of 2019." Statista, Statista Inc., 10 Apr 2019, https://www.statista.com/statistics/1134047/consumer-satisfaction-with-digital-assistants-worldwide/
Microsoft & Bing, Consumer satisfaction with digital assistants worldwide as of 2019 Statista, https://www.statista.com/statistics/1134047/consumer-satisfaction-with-digital-assistants-worldwide/ (last visited December 22, 2024)
Consumer satisfaction with digital assistants worldwide as of 2019 [Graph], Microsoft, & Bing, April 10, 2019. [Online]. Available: https://www.statista.com/statistics/1134047/consumer-satisfaction-with-digital-assistants-worldwide/
