According to a survey on consumers' satisfaction with their electricity provider conducted in Singapore from June to November 2020, 40 percent of respondents said that they did not have any queries for the customer care of their electricity provider when signing up. In comparison, 30 percent of respondents claimed that they were satisfied with the customer care performance after signing up.
Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame
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EMA. (May 5, 2021). Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA. "Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame." Chart. May 5, 2021. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA. (2021). Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA. "Consumer Satisfaction with Their Electricity Provider's Customer Care in Singapore in 2020, by Time Frame." Statista, Statista Inc., 5 May 2021, https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA, Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame Statista, https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/ (last visited November 22, 2024)
Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame [Graph], EMA, May 5, 2021. [Online]. Available: https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
