According to a survey on consumers' satisfaction with their electricity provider conducted in Singapore from June to November 2020, 40 percent of respondents said that they did not have any queries for the customer care of their electricity provider when signing up. In comparison, 30 percent of respondents claimed that they were satisfied with the customer care performance after signing up.
Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame
Characteristic
I did not/do not have any queries/concerns
Yes
-
-
-
-
-
-
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EMA. (May 5, 2021). Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA. "Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame." Chart. May 5, 2021. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA. (2021). Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA. "Consumer Satisfaction with Their Electricity Provider's Customer Care in Singapore in 2020, by Time Frame." Statista, Statista Inc., 5 May 2021, https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
EMA, Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame Statista, https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/ (last visited July 22, 2024)
Consumer satisfaction with their electricity provider's customer care in Singapore in 2020, by time frame [Graph], EMA, May 5, 2021. [Online]. Available: https://www.statista.com/statistics/1133643/singapore-customer-care-performance-of-energy-provider-by-time-frame/
