According to a survey on consumers' satisfaction with their electricity provider conducted in Singapore from June to November 2020, 82 percent of respondents stated that they signed a contract with their electricity provider due to attractive price plans. Meanwhile, five percent of respondents said that they would sign a contract bundled with other services such as mobile phone plans.
Main reasons to sign up with an electricity provider among consumers in Singapore in 2020
respondents are residential customers who have switched to an electricity retailer for at least three months
Supplementary notes
*Examples include options for carbon neutral/green energy, straightforward contract terms, no minimum contract length, and the retailer’s financial background and stability.
The question was:" Why did you decide to sign the contract with your
retailer? Please select all that apply?"
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EMA. (May 5, 2021). Main reasons to sign up with an electricity provider among consumers in Singapore in 2020 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA. "Main reasons to sign up with an electricity provider among consumers in Singapore in 2020." Chart. May 5, 2021. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA. (2021). Main reasons to sign up with an electricity provider among consumers in Singapore in 2020. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA. "Main Reasons to Sign up with An Electricity Provider among Consumers in Singapore in 2020." Statista, Statista Inc., 5 May 2021, https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA, Main reasons to sign up with an electricity provider among consumers in Singapore in 2020 Statista, https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/ (last visited November 21, 2024)
Main reasons to sign up with an electricity provider among consumers in Singapore in 2020 [Graph], EMA, May 5, 2021. [Online]. Available: https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/