According to a survey on consumers' satisfaction with their electricity provider conducted in Singapore from June to November 2020, 82 percent of respondents stated that they signed a contract with their electricity provider due to attractive price plans. Meanwhile, five percent of respondents said that they would sign a contract bundled with other services such as mobile phone plans.
Main reasons to sign up with an electricity provider among consumers in Singapore in 2020
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Main reasons to sign up with an electricity provider among consumers in Singapore in 2020
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respondents are residential customers who have switched to an electricity retailer for at least three months
Supplementary notes
*Examples include options for carbon neutral/green energy, straightforward contract terms, no minimum contract length, and the retailer’s financial background and stability.
The question was:" Why did you decide to sign the contract with your
retailer? Please select all that apply?"
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EMA. (May 5, 2021). Main reasons to sign up with an electricity provider among consumers in Singapore in 2020 [Graph]. In Statista. Retrieved March 13, 2025, from https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA. "Main reasons to sign up with an electricity provider among consumers in Singapore in 2020." Chart. May 5, 2021. Statista. Accessed March 13, 2025. https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA. (2021). Main reasons to sign up with an electricity provider among consumers in Singapore in 2020. Statista. Statista Inc.. Accessed: March 13, 2025. https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA. "Main Reasons to Sign up with An Electricity Provider among Consumers in Singapore in 2020." Statista, Statista Inc., 5 May 2021, https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
EMA, Main reasons to sign up with an electricity provider among consumers in Singapore in 2020 Statista, https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/ (last visited March 13, 2025)
Main reasons to sign up with an electricity provider among consumers in Singapore in 2020 [Graph], EMA, May 5, 2021. [Online]. Available: https://www.statista.com/statistics/1133495/singapore-reasons-to-sign-up-with-an-energy-provider/
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