Consumer usage of BOPIS for furniture by generation U.S. 2021 | Statista

As of 2021, 63.2 percent of Millennial home furnishings shoppers had bought items online and picked them up in store. Meanwhile, only 25 percent of baby boomers have used BOPIS for home furnishing. BOPIS, also known as Click and Collect, was forecast to reach total retail sales of over 64 billion U.S. dollars in 2021.

Home furnishing consumer usage of Buy Online Pickup in Store (BOPIS) services in the United States in 2021, by generation

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Release date

March 2021

More information

Region

United States

Survey time period

January 2021

Number of respondents

515 respondents

Method of interview

Online survey

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