According to a Capgemini survey conducted from December 2019 to February 2020, it was found that online users who were already able to use the internet were still keen to improve their digital skills. Overall, 44 percent of online adults worldwide felt that improved online skills would enable them to save money for important things like food and rent by buying cheaper products online. Additionally, 32 percent of online adults wanted to improve their online skills to get public benefits that they did not currently have.
Perceived benefits of improved internet skills according to global online population as of February 2020
Characteristic
Share of respondents
I could save money for important things like food and rent by buying cheaper products online
44%
I would be more aware of global/local news and current affairs
42%
My life would be easier
42%
I would feel more connected to my friends and family
41%
I would be able to educate myself and find a better-paying job
40%
I would not feel left out by society
35%
I would be able to give my children more opportunities
34%
I would not have to struggle to pay my bills
33%
I would be able to get public benefits I don’t have today
Of the 5,000 surveyed respondents, approximately 1,300 were people who are currently not online via phone and face-to-face discussions and approximately 3,700 were surveyed via an online survey.
Respondents were from the following countries: France, Germany, Sweden, the United Kingdom, the United States, and India.
Percentage of the online population that agree with the statement, "If I could improve my command of the internet …”
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Capgemini. (May 5, 2020). Perceived benefits of improved internet skills according to global online population as of February 2020 [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1132244/share-online-population-worldwide-improve-internet-skills/
Capgemini. "Perceived benefits of improved internet skills according to global online population as of February 2020." Chart. May 5, 2020. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1132244/share-online-population-worldwide-improve-internet-skills/
Capgemini. (2020). Perceived benefits of improved internet skills according to global online population as of February 2020. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1132244/share-online-population-worldwide-improve-internet-skills/
Capgemini. "Perceived Benefits of Improved Internet Skills According to Global Online Population as of February 2020." Statista, Statista Inc., 5 May 2020, https://www.statista.com/statistics/1132244/share-online-population-worldwide-improve-internet-skills/
Capgemini, Perceived benefits of improved internet skills according to global online population as of February 2020 Statista, https://www.statista.com/statistics/1132244/share-online-population-worldwide-improve-internet-skills/ (last visited November 22, 2024)
Perceived benefits of improved internet skills according to global online population as of February 2020 [Graph], Capgemini, May 5, 2020. [Online]. Available: https://www.statista.com/statistics/1132244/share-online-population-worldwide-improve-internet-skills/
