According to a Capgemini survey conducted from December 2019 to February 2020, 50 percent of global offline adults aged 18 to 21 years would like to be able to use online communication platforms such as WhatsApp or Facebook Messenger for instant messaging. In comparison, only 9 percent of offline adults aged 72 years and older wanted the same thing.
Share of global offline population who would like to use online communication platforms as of February 2020, by age group
Characteristic
Make calls (video or audio) through the internet (e.g. WhatsApp, FaceTime, Skype)
Use instant messaging (e.g., WhatsApp, Yahoo! Messenger, Facebook Messenger)
Use social media (e.g., Facebook, Instagram, Twitter)
Of the 5,000 surveyed respondents, approximately 1,300 were people who are currently not online via phone and face-to-face discussions and approximately 3,700 were surveyed via an online survey.
Respondents were from the following countries: France, Germany, Sweden, the United Kingdom, the United States, and India.
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Capgemini. (May 5, 2020). Share of global offline population who would like to use online communication platforms as of February 2020, by age group [Graph]. In Statista. Retrieved November 22, 2024, from https://www.statista.com/statistics/1131991/share-offline-population-online-communication-age/
Capgemini. "Share of global offline population who would like to use online communication platforms as of February 2020, by age group." Chart. May 5, 2020. Statista. Accessed November 22, 2024. https://www.statista.com/statistics/1131991/share-offline-population-online-communication-age/
Capgemini. (2020). Share of global offline population who would like to use online communication platforms as of February 2020, by age group. Statista. Statista Inc.. Accessed: November 22, 2024. https://www.statista.com/statistics/1131991/share-offline-population-online-communication-age/
Capgemini. "Share of Global Offline Population Who Would like to Use Online Communication Platforms as of February 2020, by Age Group." Statista, Statista Inc., 5 May 2020, https://www.statista.com/statistics/1131991/share-offline-population-online-communication-age/
Capgemini, Share of global offline population who would like to use online communication platforms as of February 2020, by age group Statista, https://www.statista.com/statistics/1131991/share-offline-population-online-communication-age/ (last visited November 22, 2024)
Share of global offline population who would like to use online communication platforms as of February 2020, by age group [Graph], Capgemini, May 5, 2020. [Online]. Available: https://www.statista.com/statistics/1131991/share-offline-population-online-communication-age/
