According to a survey conducted by Rakuten Insight in Malaysia, 77 percent of the respondents stated that they would stop buying online because they preferred shopping in a physical store and being able to inspect the product before buying it. Meanwhile, there were 13 percent of respondents who stated they wanted to support local brick and mortar shops.
Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020
Characteristic
Share of respondents
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Rakuten Insight. (June 11, 2020). Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1131683/malaysia-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19/
Rakuten Insight. "Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020." Chart. June 11, 2020. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1131683/malaysia-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19/
Rakuten Insight. (2020). Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1131683/malaysia-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19/
Rakuten Insight. "Main Reasons to Stop Purchasing Online among Consumers during Covid-19 Pandemic in Malaysia as of May 2020." Statista, Statista Inc., 11 Jun 2020, https://www.statista.com/statistics/1131683/malaysia-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19/
Rakuten Insight, Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020 Statista, https://www.statista.com/statistics/1131683/malaysia-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19/ (last visited August 25, 2024)
Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020 [Graph], Rakuten Insight, June 11, 2020. [Online]. Available: https://www.statista.com/statistics/1131683/malaysia-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19/