According to a survey conducted by Rakuten Insight in Malaysia, 48 percent of the respondents aged 55 and above stated that they would continue buying online because it was much more convenient than going to a physical store as of May 2020. Notably, 49 percent of respondents from the same age group would continue to buy online because they feared that they would get the COVID-19 virus.
Main reasons to continue purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020, by age group
among surveyed respondents who would continue buying products online after businesses are open and social distancing measures are lifted
Method of interview
Online survey
Supplementary notes
Original survey question: why would you continue with purchasing items online/on e-commerce sites?
The survey was conducted among
1,221 respondents aged 16 to 24 years old,
4,018 respondents aged 25 to 34 years old,
2,381 respondents aged 35 to 44 years old,
760 respondents aged 45 to 54 years,
72 respondents aged 55 years and above
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Rakuten Insight. (June 11, 2020). Main reasons to continue purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020, by age group [Graph]. In Statista. Retrieved December 24, 2024, from https://www.statista.com/statistics/1131650/malaysia-reasons-to-continue-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. "Main reasons to continue purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020, by age group." Chart. June 11, 2020. Statista. Accessed December 24, 2024. https://www.statista.com/statistics/1131650/malaysia-reasons-to-continue-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. (2020). Main reasons to continue purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020, by age group. Statista. Statista Inc.. Accessed: December 24, 2024. https://www.statista.com/statistics/1131650/malaysia-reasons-to-continue-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. "Main Reasons to Continue Purchasing Online among Consumers during Covid-19 Pandemic in Malaysia as of May 2020, by Age Group." Statista, Statista Inc., 11 Jun 2020, https://www.statista.com/statistics/1131650/malaysia-reasons-to-continue-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight, Main reasons to continue purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020, by age group Statista, https://www.statista.com/statistics/1131650/malaysia-reasons-to-continue-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/ (last visited December 24, 2024)
Main reasons to continue purchasing online among consumers during COVID-19 pandemic in Malaysia as of May 2020, by age group [Graph], Rakuten Insight, June 11, 2020. [Online]. Available: https://www.statista.com/statistics/1131650/malaysia-reasons-to-continue-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
