According to a Capgemini survey conducted from December 2019 to February 2020, adults from ages 22 to 36 were most likely to not be using the internet. Additionally, 56 percent of offline U.S. adults from ages 22 to 36 reported that the cost of a computer or mobile phone to access the internet with was too expensive. In comparison, only 20 percent of offline adults across all other age groups stated the same.
Reasons for global offline population aged 22 to 36 years have never used the internet as of February 2020
Characteristic
22-36 years
All other age groups
A computer or mobile phone to access the internet is too expensive
56%
20%
An internet subscription is too expensive
51%
28%
I think the internet is too difficult/complicated to use
Of the 5,000 surveyed respondents, approximately 1,300 were people who are currently not online via phone and face-to-face discussions and approximately 3,700 were surveyed via an online survey.
Respondents were from the following countries: France, Germany, Sweden, the United Kingdom, the United States, and India.
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Capgemini. (May 5, 2020). Reasons for global offline population aged 22 to 36 years have never used the internet as of February 2020 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1131558/reasons-offline-population-worldwide-never-internet/
Capgemini. "Reasons for global offline population aged 22 to 36 years have never used the internet as of February 2020." Chart. May 5, 2020. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1131558/reasons-offline-population-worldwide-never-internet/
Capgemini. (2020). Reasons for global offline population aged 22 to 36 years have never used the internet as of February 2020. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1131558/reasons-offline-population-worldwide-never-internet/
Capgemini. "Reasons for Global Offline Population Aged 22 to 36 Years Have Never Used The Internet as of February 2020." Statista, Statista Inc., 5 May 2020, https://www.statista.com/statistics/1131558/reasons-offline-population-worldwide-never-internet/
Capgemini, Reasons for global offline population aged 22 to 36 years have never used the internet as of February 2020 Statista, https://www.statista.com/statistics/1131558/reasons-offline-population-worldwide-never-internet/ (last visited December 22, 2024)
Reasons for global offline population aged 22 to 36 years have never used the internet as of February 2020 [Graph], Capgemini, May 5, 2020. [Online]. Available: https://www.statista.com/statistics/1131558/reasons-offline-population-worldwide-never-internet/
