Long queue was the most frequent issue with Russian Post delivery service in 2019. While every tenth respondent reported not having received delivery notification, five percent of the customers stated that their package was lost.
Problems faced by customers using Russian Post delivery services in Russia in 2019
Characteristic
Share of respondents
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Data Insight (RU). (March 30, 2020). Problems faced by customers using Russian Post delivery services in Russia in 2019 [Graph]. In Statista. Retrieved July 03, 2024, from https://www.statista.com/statistics/1131344/russia-customer-satisfaction-with-russian-post/
Data Insight (RU). "Problems faced by customers using Russian Post delivery services in Russia in 2019." Chart. March 30, 2020. Statista. Accessed July 03, 2024. https://www.statista.com/statistics/1131344/russia-customer-satisfaction-with-russian-post/
Data Insight (RU). (2020). Problems faced by customers using Russian Post delivery services in Russia in 2019. Statista. Statista Inc.. Accessed: July 03, 2024. https://www.statista.com/statistics/1131344/russia-customer-satisfaction-with-russian-post/
Data Insight (RU). "Problems Faced by Customers Using Russian Post Delivery Services in Russia in 2019." Statista, Statista Inc., 30 Mar 2020, https://www.statista.com/statistics/1131344/russia-customer-satisfaction-with-russian-post/
Data Insight (RU), Problems faced by customers using Russian Post delivery services in Russia in 2019 Statista, https://www.statista.com/statistics/1131344/russia-customer-satisfaction-with-russian-post/ (last visited July 03, 2024)
Problems faced by customers using Russian Post delivery services in Russia in 2019 [Graph], Data Insight (RU), March 30, 2020. [Online]. Available: https://www.statista.com/statistics/1131344/russia-customer-satisfaction-with-russian-post/