While the beauty clinic business has been booming in China, patient complaints and consumer dissatisfaction were also on the rise. In 2020, China Consumer Association received over 7,200 customer complaints in regard to medical aesthetics procedures, a majority of which were about after-sales services, quality, and contract problems.
Number of consumer complaints in regard to plastic surgery and cosmetic procedures in China from 2015 to 2020
(in number of cases)
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iiMedia Research. (July 26, 2021). Number of consumer complaints in regard to plastic surgery and cosmetic procedures in China from 2015 to 2020 (in number of cases) [Graph]. In Statista. Retrieved November 12, 2024, from https://www.statista.com/statistics/1131196/china-number-of-patient-complaints-about-medical-aesthetics-procedures/
iiMedia Research. "Number of consumer complaints in regard to plastic surgery and cosmetic procedures in China from 2015 to 2020 (in number of cases)." Chart. July 26, 2021. Statista. Accessed November 12, 2024. https://www.statista.com/statistics/1131196/china-number-of-patient-complaints-about-medical-aesthetics-procedures/
iiMedia Research. (2021). Number of consumer complaints in regard to plastic surgery and cosmetic procedures in China from 2015 to 2020 (in number of cases). Statista. Statista Inc.. Accessed: November 12, 2024. https://www.statista.com/statistics/1131196/china-number-of-patient-complaints-about-medical-aesthetics-procedures/
iiMedia Research. "Number of Consumer Complaints in Regard to Plastic Surgery and Cosmetic Procedures in China from 2015 to 2020 (in Number of Cases)." Statista, Statista Inc., 26 Jul 2021, https://www.statista.com/statistics/1131196/china-number-of-patient-complaints-about-medical-aesthetics-procedures/
iiMedia Research, Number of consumer complaints in regard to plastic surgery and cosmetic procedures in China from 2015 to 2020 (in number of cases) Statista, https://www.statista.com/statistics/1131196/china-number-of-patient-complaints-about-medical-aesthetics-procedures/ (last visited November 12, 2024)
Number of consumer complaints in regard to plastic surgery and cosmetic procedures in China from 2015 to 2020 (in number of cases) [Graph], iiMedia Research, July 26, 2021. [Online]. Available: https://www.statista.com/statistics/1131196/china-number-of-patient-complaints-about-medical-aesthetics-procedures/
