Do Italians use digital channels to communicate with their general practitioners? According to a survey conducted in June 2020, only 19 percent of Italians reported that they used emails to communicate with their GPs. This figure decreased to four percent during the COVID-19 emergency. This trend could be seen for all digital communication channels reported in the graph. This might be due to the fact that doctor's visits and communications slowed down during the lockdown.
Use of digital tools to communicate with general practitioners before and during COVID-19 in Italy in 2020
Characteristic
Pre-COVID-19 use
Use during COVID-19
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Osservatori Digital Innovation. (June 8, 2020). Use of digital tools to communicate with general practitioners before and during COVID-19 in Italy in 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1128012/use-of-digital-tools-to-communicate-with-gps-pre-and-during-covid-19-in-italy/
Osservatori Digital Innovation. "Use of digital tools to communicate with general practitioners before and during COVID-19 in Italy in 2020." Chart. June 8, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1128012/use-of-digital-tools-to-communicate-with-gps-pre-and-during-covid-19-in-italy/
Osservatori Digital Innovation. (2020). Use of digital tools to communicate with general practitioners before and during COVID-19 in Italy in 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1128012/use-of-digital-tools-to-communicate-with-gps-pre-and-during-covid-19-in-italy/
Osservatori Digital Innovation. "Use of Digital Tools to Communicate with General Practitioners before and during Covid-19 in Italy in 2020." Statista, Statista Inc., 8 Jun 2020, https://www.statista.com/statistics/1128012/use-of-digital-tools-to-communicate-with-gps-pre-and-during-covid-19-in-italy/
Osservatori Digital Innovation, Use of digital tools to communicate with general practitioners before and during COVID-19 in Italy in 2020 Statista, https://www.statista.com/statistics/1128012/use-of-digital-tools-to-communicate-with-gps-pre-and-during-covid-19-in-italy/ (last visited July 22, 2024)
Use of digital tools to communicate with general practitioners before and during COVID-19 in Italy in 2020 [Graph], Osservatori Digital Innovation, June 8, 2020. [Online]. Available: https://www.statista.com/statistics/1128012/use-of-digital-tools-to-communicate-with-gps-pre-and-during-covid-19-in-italy/