Around 40 percent of consumers encountered delivery delays after ordering their groceries online during the coronavirus pandemic in the United States in 2020, while another 20 percent faced issues with the lack of acceptable times for home delivery.
For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Facts and Figures page.
Online grocery delivery problems experienced by consumers during the COVID-19 outbreak in the United States in 2020*
*Initial U.S. Grocery Shoppers Trend online survey among n=2000+ fielded February 7-27, 2020.
Subsequent COVID-19 tracker survey among n=1,000+ fielded March 21-26, 2020.
Other waves of the COVID-19 tracker survey among n=1000+ fielded:
March 28 - April 2, 2020
April 4 - 9, 2020
April 15-25, 2020.
The source did not specify in which survey period the question was asked.
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FMI. (May 7, 2020). Online grocery delivery problems experienced by consumers during the COVID-19 outbreak in the United States in 2020* [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1127471/online-grocery-shopping-delivery-problems-us/
FMI. "Online grocery delivery problems experienced by consumers during the COVID-19 outbreak in the United States in 2020*." Chart. May 7, 2020. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1127471/online-grocery-shopping-delivery-problems-us/
FMI. (2020). Online grocery delivery problems experienced by consumers during the COVID-19 outbreak in the United States in 2020*. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1127471/online-grocery-shopping-delivery-problems-us/
FMI. "Online Grocery Delivery Problems Experienced by Consumers during The Covid-19 Outbreak in The United States in 2020*." Statista, Statista Inc., 7 May 2020, https://www.statista.com/statistics/1127471/online-grocery-shopping-delivery-problems-us/
FMI, Online grocery delivery problems experienced by consumers during the COVID-19 outbreak in the United States in 2020* Statista, https://www.statista.com/statistics/1127471/online-grocery-shopping-delivery-problems-us/ (last visited December 30, 2024)
Online grocery delivery problems experienced by consumers during the COVID-19 outbreak in the United States in 2020* [Graph], FMI, May 7, 2020. [Online]. Available: https://www.statista.com/statistics/1127471/online-grocery-shopping-delivery-problems-us/
