According to a survey on online shopping behavior in Hong Kong conducted by Rakuten Insight in May 2020, 75 percent of the respondents said that they would stop purchasing online after lockdown measures are lifted because they preferred shopping in a physical store which enabled them to inspect the products before purchasing.
Leading reasons for not shopping online after coronavirus (COVID-19) social distancing measures are lifted in Hong Kong as of May 30, 2020
Original survey question:
Why would you stop purchasing items online/on e-commerce sites? (multiple answers are allowed)
The question was asked among 401 female and 228 male online shoppers who would stop online shopping even after businesses are open and social distancing measures are lifted.
The survey was conducted among
88 respondents aged 16 to 24 years,
202 respondents aged 25 to 34 years,
165 respondents aged 35 to 44 years,
101 respondents aged 45 to 54 years and
73 respondents aged 55 years and older.
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Rakuten Insight. (June 11, 2020). Leading reasons for not shopping online after coronavirus (COVID-19) social distancing measures are lifted in Hong Kong as of May 30, 2020 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1127461/hong-kong-reasons-against-online-purchases-after-coronavirus-pandemic-2020/
Rakuten Insight. "Leading reasons for not shopping online after coronavirus (COVID-19) social distancing measures are lifted in Hong Kong as of May 30, 2020." Chart. June 11, 2020. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1127461/hong-kong-reasons-against-online-purchases-after-coronavirus-pandemic-2020/
Rakuten Insight. (2020). Leading reasons for not shopping online after coronavirus (COVID-19) social distancing measures are lifted in Hong Kong as of May 30, 2020. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1127461/hong-kong-reasons-against-online-purchases-after-coronavirus-pandemic-2020/
Rakuten Insight. "Leading Reasons for Not Shopping Online after Coronavirus (Covid-19) Social Distancing Measures Are Lifted in Hong Kong as of May 30, 2020." Statista, Statista Inc., 11 Jun 2020, https://www.statista.com/statistics/1127461/hong-kong-reasons-against-online-purchases-after-coronavirus-pandemic-2020/
Rakuten Insight, Leading reasons for not shopping online after coronavirus (COVID-19) social distancing measures are lifted in Hong Kong as of May 30, 2020 Statista, https://www.statista.com/statistics/1127461/hong-kong-reasons-against-online-purchases-after-coronavirus-pandemic-2020/ (last visited November 23, 2024)
Leading reasons for not shopping online after coronavirus (COVID-19) social distancing measures are lifted in Hong Kong as of May 30, 2020 [Graph], Rakuten Insight, June 11, 2020. [Online]. Available: https://www.statista.com/statistics/1127461/hong-kong-reasons-against-online-purchases-after-coronavirus-pandemic-2020/
