In the overall balance of positive and negative sentiment with online grocery retailers, Walmart was the winner. The net positive share of consumer satisfaction with the retailer was 77 percent.
Share of customer satisfaction with select online grocery retailers in the United States in April 2020
Characteristic
Net positive share of respondents
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Escalent. (May 1, 2020). Share of customer satisfaction with select online grocery retailers in the United States in April 2020 [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1127042/online-grocery-shopping-consumer-satisfaction-us/
Escalent. "Share of customer satisfaction with select online grocery retailers in the United States in April 2020." Chart. May 1, 2020. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1127042/online-grocery-shopping-consumer-satisfaction-us/
Escalent. (2020). Share of customer satisfaction with select online grocery retailers in the United States in April 2020. Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1127042/online-grocery-shopping-consumer-satisfaction-us/
Escalent. "Share of Customer Satisfaction with Select Online Grocery Retailers in The United States in April 2020." Statista, Statista Inc., 1 May 2020, https://www.statista.com/statistics/1127042/online-grocery-shopping-consumer-satisfaction-us/
Escalent, Share of customer satisfaction with select online grocery retailers in the United States in April 2020 Statista, https://www.statista.com/statistics/1127042/online-grocery-shopping-consumer-satisfaction-us/ (last visited August 25, 2024)
Share of customer satisfaction with select online grocery retailers in the United States in April 2020 [Graph], Escalent, May 1, 2020. [Online]. Available: https://www.statista.com/statistics/1127042/online-grocery-shopping-consumer-satisfaction-us/