According to the survey among C-level executives in Hong Kong, about 33 percent of respondents said their company had been working on being more open to showcasing the corporate culture to drive an emotional tie with the customers. About eleven percent of the companies used virtual reality (VR) or augmented reality (AR) to enhance the customer experience.
Major ways to improve customers' e-commerce experience according to C-level business executives in Hong Kong as of October 2019
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KPMG, & GS1. (October 24, 2019). Major ways to improve customers' e-commerce experience according to C-level business executives in Hong Kong as of October 2019 [Graph]. In Statista. Retrieved November 04, 2024, from https://www.statista.com/statistics/1126343/hong-kong-strategies-to-enhance-customers-ecommerce-experience/
KPMG, und GS1. "Major ways to improve customers' e-commerce experience according to C-level business executives in Hong Kong as of October 2019." Chart. October 24, 2019. Statista. Accessed November 04, 2024. https://www.statista.com/statistics/1126343/hong-kong-strategies-to-enhance-customers-ecommerce-experience/
KPMG, GS1. (2019). Major ways to improve customers' e-commerce experience according to C-level business executives in Hong Kong as of October 2019. Statista. Statista Inc.. Accessed: November 04, 2024. https://www.statista.com/statistics/1126343/hong-kong-strategies-to-enhance-customers-ecommerce-experience/
KPMG, and GS1. "Major Ways to Improve Customers' E-commerce Experience According to C-level Business Executives in Hong Kong as of October 2019." Statista, Statista Inc., 24 Oct 2019, https://www.statista.com/statistics/1126343/hong-kong-strategies-to-enhance-customers-ecommerce-experience/
KPMG & GS1, Major ways to improve customers' e-commerce experience according to C-level business executives in Hong Kong as of October 2019 Statista, https://www.statista.com/statistics/1126343/hong-kong-strategies-to-enhance-customers-ecommerce-experience/ (last visited November 04, 2024)
Major ways to improve customers' e-commerce experience according to C-level business executives in Hong Kong as of October 2019 [Graph], KPMG, & GS1, October 24, 2019. [Online]. Available: https://www.statista.com/statistics/1126343/hong-kong-strategies-to-enhance-customers-ecommerce-experience/
