Approximately 31 percent of internet users surveyed in Chile stated that they wanted to shop online and have their purchases delivered at home during the COVID-19 outbreak, up from 18 percent before the pandemic started. Meanwhile, 12 percent of respondents said they would rather shop in physical stores during the pandemic, down from 31 percent before the novel coronavirus outbreak.
Preferred shopping channels among frequent online buyers before and during the COVID-19 outbreak in Chile in 2020
Characteristic
Before the COVID-19 pandemic
During the COVID-19 pandemic
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Chile recorded its first confirmed case of COVID-19 on March 3, 2020. Exactly 16 days later, Chilean president Sebastian Piñera declared a 90-day state of catastrophe giving the government extraordinary powers to restrict freedom of movement and try to assure food supply and basic services.
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Customer Trigger. (June 9, 2020). Preferred shopping channels among frequent online buyers before and during the COVID-19 outbreak in Chile in 2020 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1125746/chile-favorite-shopping-channels-e-commerce-users/
Customer Trigger. "Preferred shopping channels among frequent online buyers before and during the COVID-19 outbreak in Chile in 2020." Chart. June 9, 2020. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1125746/chile-favorite-shopping-channels-e-commerce-users/
Customer Trigger. (2020). Preferred shopping channels among frequent online buyers before and during the COVID-19 outbreak in Chile in 2020. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1125746/chile-favorite-shopping-channels-e-commerce-users/
Customer Trigger. "Preferred Shopping Channels among Frequent Online Buyers before and during The Covid-19 Outbreak in Chile in 2020." Statista, Statista Inc., 9 Jun 2020, https://www.statista.com/statistics/1125746/chile-favorite-shopping-channels-e-commerce-users/
Customer Trigger, Preferred shopping channels among frequent online buyers before and during the COVID-19 outbreak in Chile in 2020 Statista, https://www.statista.com/statistics/1125746/chile-favorite-shopping-channels-e-commerce-users/ (last visited July 22, 2024)
Preferred shopping channels among frequent online buyers before and during the COVID-19 outbreak in Chile in 2020 [Graph], Customer Trigger, June 9, 2020. [Online]. Available: https://www.statista.com/statistics/1125746/chile-favorite-shopping-channels-e-commerce-users/
