The majority of respondents stated that the main reason for not using online banking until now was because they did not know how to use it, and they considered themselves too old to learn. At the same time, more than 10 percent did not trust online banking services.
What are the reasons why you do not want to use online banking services?*
Characteristic
Share of respondents
I do not know how to use it/ I am too old for this
43%
I do not want to/ I do not need to use them
26%
I do not trust them
11%
I do not have internet/ proper devices for online banking
* This question was phrased by the source as follows: "De ce nu doriți să utilizați servicii de banking online?"
** This question was answered by 53 percent of respondents, specifically the ones who previously answered that they did not use banking services during the coronavirus epidemic in Romania.
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Institutul Român pentru Evaluare și Strategie. (May 27, 2020). What are the reasons why you do not want to use online banking services?* [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1121486/romania-reasons-for-not-using-online-banking-services/
Institutul Român pentru Evaluare și Strategie. "What are the reasons why you do not want to use online banking services?*." Chart. May 27, 2020. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1121486/romania-reasons-for-not-using-online-banking-services/
Institutul Român pentru Evaluare și Strategie. (2020). What are the reasons why you do not want to use online banking services?*. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1121486/romania-reasons-for-not-using-online-banking-services/
Institutul Român pentru Evaluare și Strategie. "What Are The Reasons Why You Do Not Want to Use Online Banking Services?*." Statista, Statista Inc., 27 May 2020, https://www.statista.com/statistics/1121486/romania-reasons-for-not-using-online-banking-services/
Institutul Român pentru Evaluare și Strategie, What are the reasons why you do not want to use online banking services?* Statista, https://www.statista.com/statistics/1121486/romania-reasons-for-not-using-online-banking-services/ (last visited November 21, 2024)
What are the reasons why you do not want to use online banking services?* [Graph], Institutul Român pentru Evaluare și Strategie, May 27, 2020. [Online]. Available: https://www.statista.com/statistics/1121486/romania-reasons-for-not-using-online-banking-services/
