Poland: mobile experience by category 2018-2019

The best mobile experience was recorded with Video App Experience, which scored the highest number of points of all categories. Video experience was the least satisfactory.

State of mobile network experience in Poland from 2018 to 2019, by category

Characteristic	Number of points on scale from 0 to 100
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Release date

May 2020

More information

Region

Poland

Survey time period

January 1 to March 30, 2018 and January 1 to March 30, 2019

Number of respondents

43,338,654 respondents

Special properties

Mobile devices across the world

Supplementary notes

Individual measurements collected every day from many millions of smartphones worldwide. Measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between.

* Video experience - measures the average video experience of Opensignal users on 3G and 4G networks for each operator. The methodology involves measuring real-world video streams and uses an ITU-based approach for determining video quality. The metric calculation takes picture quality, video loading time and stall rate into account.
** Games experience - measures how mobile users experience real-time multiplayer mobile gaming on an operator’s network. It analyzes how the multiplayer mobile Games Experience is affected by mobile network conditions including latency, packet loss and jitter to determine the impact on gameplay and the overall multiplayer Games Experience.
*** Video App experience - measures the quality of experience for over-the-top(OTT) voice services —mobile voice apps such as WhatsApp, Skype, Facebook Messenger etc. —using a model derived from the International Telecommunication Union (ITU)-based approach for quantifying overall voice call quality and a series of calibrated technical parameters. This model characterizes the exact relationship between the technical measurements and perceived call quality.

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