Almost 140.2 thousand complaints regarding online orders made during 2020's Black Friday shopping season in Brazil were recorded on the website Reclame Aqui. This Brazilian site publicizes consumers' complaints on issues not initially solved by product and service providers A year earlier, consumers registered nearly 121.4 thousand complaints.
Number of complaints against online retailers on Black Friday in Brazil from 2018 to 2020
(in 1,000s)
Characteristic
Number of complaints in thousands
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* According to the source, complaints were registered on the website Reclame Aqui from Wednesday just before each year's Black Friday to January 31 of the following year. Within the periods analyzed, internet users could file a complaint and specify if their problem was related to an order made during the latest Black Friday shopping season.
Data prior to 2020 was retrieved from an earlier release.
Figures have been rounded.
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Reclame Aqui. (February 25, 2021). Number of complaints against online retailers on Black Friday in Brazil from 2018 to 2020 (in 1,000s) [Graph]. In Statista. Retrieved August 25, 2024, from https://www.statista.com/statistics/1120124/brazil-black-friday-complaints/
Reclame Aqui. "Number of complaints against online retailers on Black Friday in Brazil from 2018 to 2020 (in 1,000s)." Chart. February 25, 2021. Statista. Accessed August 25, 2024. https://www.statista.com/statistics/1120124/brazil-black-friday-complaints/
Reclame Aqui. (2021). Number of complaints against online retailers on Black Friday in Brazil from 2018 to 2020 (in 1,000s). Statista. Statista Inc.. Accessed: August 25, 2024. https://www.statista.com/statistics/1120124/brazil-black-friday-complaints/
Reclame Aqui. "Number of Complaints against Online Retailers on Black Friday in Brazil from 2018 to 2020 (in 1,000s)." Statista, Statista Inc., 25 Feb 2021, https://www.statista.com/statistics/1120124/brazil-black-friday-complaints/
Reclame Aqui, Number of complaints against online retailers on Black Friday in Brazil from 2018 to 2020 (in 1,000s) Statista, https://www.statista.com/statistics/1120124/brazil-black-friday-complaints/ (last visited August 25, 2024)
Number of complaints against online retailers on Black Friday in Brazil from 2018 to 2020 (in 1,000s) [Graph], Reclame Aqui, February 25, 2021. [Online]. Available: https://www.statista.com/statistics/1120124/brazil-black-friday-complaints/
