As of a 2020 report, 54 percent of business and HR leaders surveyed worldwide claimed that they expect artificial intelligence (AI) will have an impact on the nature of jobs in their organization in the next three years, although the number of jobs will remain the same. Some 25 percent of respondents stated that they expect AI will create a net decrease in jobs in their organizations over the next three years.
Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020
Characteristic
Share of respondents
The same number of jobs, but the nature of jobs will change
54%
No change in jobs
9%
A net increase in jobs
12%
A net decrease in jobs
25%
• The same number of jobs, but the nature of jobs will change 54%
• No change in jobs 9%
• A net increase in jobs 12%
• A net decrease in jobs 25%
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Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020
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Question: What impact do you expect AI to have on the number of jobs in your organization in the next three years?
No exact survey date, year stated only.
Citation formats
Thomas Alsop
Research expert covering the global hardware industry
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Deloitte. (May 14, 2020). Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020 [Graph]. In Statista. Retrieved April 28, 2025, from https://www.statista.com/statistics/1119824/global-business-and-hr-leaders-on-ai-impact-to-job-numbers/
Deloitte. "Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020." Chart. May 14, 2020. Statista. Accessed April 28, 2025. https://www.statista.com/statistics/1119824/global-business-and-hr-leaders-on-ai-impact-to-job-numbers/
Deloitte. (2020). Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020. Statista. Statista Inc.. Accessed: April 28, 2025. https://www.statista.com/statistics/1119824/global-business-and-hr-leaders-on-ai-impact-to-job-numbers/
Deloitte. "Expected Impact of Artificial Intelligence (Ai) on The Number of Jobs in Their Organization in The next Three Years According to Business and Hr Leaders Worldwide as of 2020." Statista, Statista Inc., 14 May 2020, https://www.statista.com/statistics/1119824/global-business-and-hr-leaders-on-ai-impact-to-job-numbers/
Deloitte, Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020 Statista, https://www.statista.com/statistics/1119824/global-business-and-hr-leaders-on-ai-impact-to-job-numbers/ (last visited April 28, 2025)
Expected impact of artificial intelligence (AI) on the number of jobs in their organization in the next three years according to business and HR leaders worldwide as of 2020 [Graph], Deloitte, May 14, 2020. [Online]. Available: https://www.statista.com/statistics/1119824/global-business-and-hr-leaders-on-ai-impact-to-job-numbers/
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