Zomato had only six customer support chats per 100 orders during the first half of the financial year 2020, a significant decrease from the previous year. The food delivery company offered its delivery services in about 500 cities across India with over 200 thousand delivery partners at that time.
Zomato is an Indian startup whose business is mainly restaurant aggregation and food delivery services. The company was founded by Deepinder Goyal and Pankaj Chaddah in 2008.
Number of customer support chats per 100 orders for Zomato during the 1st half of financial year 2019 and 2020
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Zomato. (October 1, 2019). Number of customer support chats per 100 orders for Zomato during the 1st half of financial year 2019 and 2020 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1118306/zomato-number-of-customer-support-chats-per-100-orders/
Zomato. "Number of customer support chats per 100 orders for Zomato during the 1st half of financial year 2019 and 2020." Chart. October 1, 2019. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1118306/zomato-number-of-customer-support-chats-per-100-orders/
Zomato. (2019). Number of customer support chats per 100 orders for Zomato during the 1st half of financial year 2019 and 2020. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1118306/zomato-number-of-customer-support-chats-per-100-orders/
Zomato. "Number of Customer Support Chats per 100 Orders for Zomato during The 1st Half of Financial Year 2019 and 2020." Statista, Statista Inc., 1 Oct 2019, https://www.statista.com/statistics/1118306/zomato-number-of-customer-support-chats-per-100-orders/
Zomato, Number of customer support chats per 100 orders for Zomato during the 1st half of financial year 2019 and 2020 Statista, https://www.statista.com/statistics/1118306/zomato-number-of-customer-support-chats-per-100-orders/ (last visited December 21, 2024)
Number of customer support chats per 100 orders for Zomato during the 1st half of financial year 2019 and 2020 [Graph], Zomato, October 1, 2019. [Online]. Available: https://www.statista.com/statistics/1118306/zomato-number-of-customer-support-chats-per-100-orders/
