Use of online reviews before and after shopping in France 2024

Published by Statista Research Department, Jun 12, 2024
A survey carried out in France between 2023 and 2024 showed that 28 percent of shoppers leave online reviews after a purchase and 62 percent of them read product reviews before shopping online. Reviews are less relevant in the in-store experience, as only 39 percent of shoppers considered them before purchasing offline.

Use of online reviews before and after shopping in France in 2024

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Release date

April 2024

Region

France

Survey time period

December 28, 2023 to January 16, 2024

Number of respondents

6,008 respondents

Age group

15 years and older

Supplementary notes

Sample representative of the national population.

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