This statistic displays the number of cloud based contact center agents worldwide from the fourth quarter of 2015 to the most recent quarter. In the fourth quarter of 2019, the number of contact center cloud agents stood at an estimated 5.24 million.
Number of cloud based contact center agents worldwide from 4Q'15 to 4Q'19
(in millions)
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Statista. (June 10, 2020). Number of cloud based contact center agents worldwide from 4Q'15 to 4Q'19 (in millions) [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/1114838/contact-center-cloud-agents/
Statista. "Number of cloud based contact center agents worldwide from 4Q'15 to 4Q'19 (in millions)." Chart. June 10, 2020. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/1114838/contact-center-cloud-agents/
Statista. (2020). Number of cloud based contact center agents worldwide from 4Q'15 to 4Q'19 (in millions). Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/1114838/contact-center-cloud-agents/
Statista. "Number of Cloud Based Contact Center Agents Worldwide from 4q'15 to 4q'19 (in Millions)." Statista, Statista Inc., 10 Jun 2020, https://www.statista.com/statistics/1114838/contact-center-cloud-agents/
Statista, Number of cloud based contact center agents worldwide from 4Q'15 to 4Q'19 (in millions) Statista, https://www.statista.com/statistics/1114838/contact-center-cloud-agents/ (last visited December 30, 2024)
Number of cloud based contact center agents worldwide from 4Q'15 to 4Q'19 (in millions) [Graph], Statista, June 10, 2020. [Online]. Available: https://www.statista.com/statistics/1114838/contact-center-cloud-agents/