This statistic displays the acceptance level of a chatbot as a bank advisor by French people in 2018,. At that time, more than half of the respondents stated that they would not accept a chatbot as a bank advisor.
Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live?
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Deloitte. (July 27, 2018). Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live? [Graph]. In Statista. Retrieved November 13, 2024, from https://www.statista.com/statistics/1113829/chatbot-customer-acceptance-france/
Deloitte. "Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live?." Chart. July 27, 2018. Statista. Accessed November 13, 2024. https://www.statista.com/statistics/1113829/chatbot-customer-acceptance-france/
Deloitte. (2018). Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live?. Statista. Statista Inc.. Accessed: November 13, 2024. https://www.statista.com/statistics/1113829/chatbot-customer-acceptance-france/
Deloitte. "Would You Accept to Have a Chatbot, I.E. An Automated Messaging Interface (Robot) That Communicates with You Live?." Statista, Statista Inc., 27 Jul 2018, https://www.statista.com/statistics/1113829/chatbot-customer-acceptance-france/
Deloitte, Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live? Statista, https://www.statista.com/statistics/1113829/chatbot-customer-acceptance-france/ (last visited November 13, 2024)
Would you accept to have a chatbot, i.e. an automated messaging interface (robot) that communicates with you live? [Graph], Deloitte, July 27, 2018. [Online]. Available: https://www.statista.com/statistics/1113829/chatbot-customer-acceptance-france/
