This statistic shows French customers satisfaction with their banks in 2018. At that time, more than 70 percent of respondents felt completely satisfied with the contact at the branch reception desk. In contrast, websites and mobile applications fully satisfied around 60 percent of respondents.
Customer satisfaction with their banks in France in 2018 *, by type of contact
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Deloitte. (July 27, 2018). Customer satisfaction with their banks in France in 2018 *, by type of contact [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1113812/customer-satisfaction-type-of-contact-bank-france/
Deloitte. "Customer satisfaction with their banks in France in 2018 *, by type of contact." Chart. July 27, 2018. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1113812/customer-satisfaction-type-of-contact-bank-france/
Deloitte. (2018). Customer satisfaction with their banks in France in 2018 *, by type of contact. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1113812/customer-satisfaction-type-of-contact-bank-france/
Deloitte. "Customer Satisfaction with Their Banks in France in 2018 *, by Type of Contact." Statista, Statista Inc., 27 Jul 2018, https://www.statista.com/statistics/1113812/customer-satisfaction-type-of-contact-bank-france/
Deloitte, Customer satisfaction with their banks in France in 2018 *, by type of contact Statista, https://www.statista.com/statistics/1113812/customer-satisfaction-type-of-contact-bank-france/ (last visited December 22, 2024)
Customer satisfaction with their banks in France in 2018 *, by type of contact [Graph], Deloitte, July 27, 2018. [Online]. Available: https://www.statista.com/statistics/1113812/customer-satisfaction-type-of-contact-bank-france/
