Brazil: reasons for not buying via mobile 2021

Published by
Stephanie Chevalier,
Mar 15, 2023
During a survey conducted in Brazil in March 2021, approximately 35 percent of smartphone owners interviewed stated that they had never bought anything via mobile because they had no credit card. Meanwhile, 30 percent of respondents said that they had never used their smartphones for online shopping because they liked to see or test the product before purchasing it. Additionally, 90 percent of smartphone owners who participated in the survey stated that they had, indeed, bought via mobile.

Reasons why smartphone owners have never bought via mobile in Brazil in 2021

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Release date

May 2021

Region

Brazil

Survey time period

March 10 to 19, 2021

Number of respondents

213 internet users who have never bought via mobile

Method of interview

Online survey

Supplementary notes

Multiple answers were possible.
The source does not provide information on the age of respondents.
This question was phrased by the source as follows: "Marque quais as razões para nunca ter encomendado um produto através do smartphone."

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