Change in purchasing habits based on Revolut payments due to COVID-19 in Poland 2020

The outbreak of coronavirus in Poland had a significant impact on Poles' shopping habits. Some of the most spectacular increases in terms of the number of Revolut transactions were recorded in March (m/m) for services from the computer games industry. The leaders of the ranking were Steam Games (+109 percent). Record-high popularity is enjoyed by forms of entertainment based on online streaming, such as TVN (+76 percent). Closure of shops and cafes caused drops in the number of transactions at service providers such as Costa Coffee (-61 percent), Green Caffe Nero (-60 percent), or Burger King (-53 percent) and McDonald's (-47 percent) restaurants. E-commerce, with Allegro and Aliexpress at the forefront, recorded significant increases in the number of transactions (+42 percent and +12 percent, respectively). The service with the highest growth in the number (+122 percent) of transactions m/m is the Glovo application, which provides food, medicine, and shopping. The food delivery category has also increased, including Volt (+49 percent), Uber Eats (+46 percent). Among discounters, the highest number of transactions was recorded, among others, in Piotr and Paweł (+60 percent). However, the most significant drops in the number and value of transactions concern travel and urban transport, such as SkyCash (-65 percent) or Booking.com (-64 percent).
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