Sustainable delivery methods implemented by online retailers in Switzerland 2021

Published by Daniela Coppola, Feb 28, 2023
The delivery of online orders has a significant impact on the environment. In 2021, a survey among online retailers based in Switzerland showed that 45 percent of them offered a click & collect option, while 37 percent consolidated multiple orders into a single shipment. A quarter of Swiss online retailers could arrange climate-neutral shipping without extra charges for customers.

Sustainable delivery methods implemented by online retailers in Switzerland in 2021

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Release date

October 2021

Region

Switzerland

Survey time period

March 22 to June 30, 2021

Number of respondents

248 online retailers

Method of interview

Online survey

Supplementary notes

Survey question: "Which of the following apply to your online store business?"
In German: "Welche Aussagen treffen für den Betrieb Ihres Onlineshops zu?"

Multiple answers were possible.

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