Expectations of Generation Y on banks customer experience in France 2017

Published by Statista Research Department, May 22, 2024
This statistic presents the expectations of French people aged 20 to 35 (Generation Y) in terms of customer experience offered by banks in 2017. For almost 80 percent of those questioned, banks should absolutely give the possibility of subscribing or to cancel accounts and banking products to improve their customer experience.

What do you think banks should absolutely simplify to improve customer experience? *

© Statista 2024
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

June 2017

Region

France

Survey time period

March 3-16, 2017

Number of respondents

1,001 respondents

Age group

20-35 years

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* in total (3 choices possible)

Open this statistic in...
French
Citation formats
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts

Statistics on " Online banking in France "

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Online banking in France

Regional overview

5

User demographics

8

Financial performance

3

Digital payments

5

Leading companies

6

Consumer attitude

3

Further related statistics

7

Further Content: You might find this interesting as well

Statistics

Topics

Banking industry in GhanaPayment methods in NigeriaKey economic indicators of GhanaBanking industry in NigeriaSocial media in Ghana
Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

    • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 5 people
$959 USD
per month, billed annually 1
Buy now
  • Free + Premium Statistics
  • Reports
  • Market Insights

1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

Compare accounts
Learn more about how Statista can support your business.