The Your Customer Experience Index is intended to differentiate more easily between companies achieving similar results and to indicate real quality leaders on a scale from 0 to 1000. Play, T-Mobile, and Virgin Mobile achieved the most positive results in Poland in 2023.
Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2023*
* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.
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YourCX. (December 12, 2023). Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2023* [Graph]. In Statista. Retrieved November 13, 2024, from https://www.statista.com/statistics/1107208/poland-customer-experience-index-telecommunication/
YourCX. "Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2023*." Chart. December 12, 2023. Statista. Accessed November 13, 2024. https://www.statista.com/statistics/1107208/poland-customer-experience-index-telecommunication/
YourCX. (2023). Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2023*. Statista. Statista Inc.. Accessed: November 13, 2024. https://www.statista.com/statistics/1107208/poland-customer-experience-index-telecommunication/
YourCX. "Customer Experience Index Based on Purchasing Experience of Telecommunications Services in Poland in 2023*." Statista, Statista Inc., 12 Dec 2023, https://www.statista.com/statistics/1107208/poland-customer-experience-index-telecommunication/
YourCX, Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2023* Statista, https://www.statista.com/statistics/1107208/poland-customer-experience-index-telecommunication/ (last visited November 13, 2024)
Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2023* [Graph], YourCX, December 12, 2023. [Online]. Available: https://www.statista.com/statistics/1107208/poland-customer-experience-index-telecommunication/
