Social media company responsibilities during COVID-19 crisis 2020, by country

Data from a global survey held in March 2020 revealed that 43 percent of responding internet users worldwide felt that social media companies should help neighbors and local communities to connect with each other during the coronavirus crisis, though this varied somewhat by country. More than half of survey participants from the UK and the Philippines were in favor of this, yet only 20 percent of Japanese respondents thought the same. Over two thirds of global respondents also thought that it was the responsibility of social media platforms to provide fact-checked content to help people cope with the outbreak.

For further information about the coronavirus (COVID-19) pandemic, please visit our dedicated Fact and Figures page.