According to a survey by Rakuten Insight on e-payment usage, more than 37 percent of female and 33 percent of male South Korean respondents stated that the reason they did not use e-payment services was that they did not trust them. The second top reason was a preference for cash. In the same survey, around 84 percent of respondents stated that they had made a transaction using e-payment methods.
Main reasons for not making e-payments among respondents in South Korea as of October 2022, by gender
among female and male respondents that had made e-payment transactions
Method of interview
Online survey
Supplementary notes
Original question: What are your reasons for making e-payment transactions? (choose up to two answers)
The survey was conducted among 322 female and 417 male respondents. Other surveyed countries included China, Hong Kong, India, Indonesia, Vietnam, Malaysia, Philippines, Singapore and Taiwan.
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Rakuten Insight. (December 29, 2022). Main reasons for not making e-payments among respondents in South Korea as of October 2022, by gender [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight. "Main reasons for not making e-payments among respondents in South Korea as of October 2022, by gender." Chart. December 29, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight. (2022). Main reasons for not making e-payments among respondents in South Korea as of October 2022, by gender. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight. "Main Reasons for Not Making E-payments among Respondents in South Korea as of October 2022, by Gender." Statista, Statista Inc., 29 Dec 2022, https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight, Main reasons for not making e-payments among respondents in South Korea as of October 2022, by gender Statista, https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/ (last visited December 22, 2024)
Main reasons for not making e-payments among respondents in South Korea as of October 2022, by gender [Graph], Rakuten Insight, December 29, 2022. [Online]. Available: https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
