Main reasons against e-payment usage among respondents in Malaysia 2022, by age

Published by
Amanda Siddharta,
Jan 25, 2023
According to a survey by Rakuten Insight on e-payment usage in October 2022, 51 percent of respondents aged between 55 years and older in Malaysia stated that they had not made any e-payment transactions because they preferred cash. In the same survey, 93 percent of respondents indicated that they had made a transaction using e-payment methods.

Main reasons for not making e-payments among respondents in Malaysia in 2022, by age

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Release date

December 2022

Region

Malaysia

Survey time period

October 13 to 30, 2022

Number of respondents

504 respondents

Age group

16 years and older

Special properties

among female and male respondents that had not made e-payment transactions

Method of interview

Online survey

Supplementary notes

Question: Why do you not make any e-payments?

The survey was conducted among 333 female and 171 male respondents in Malaysia.

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