Main reasons for e-payment usage among respondents in Malaysia 2022

Published by
Amanda Siddharta,
Jan 25, 2023
According to a survey by Rakuten Insight on e-payment usage in October 2022, the majority of e-payment users in Malaysia indicated convenience as the leading reason for making e-payment transactions. In the same survey, 93 percent of respondents had made a transaction using e-payment methods.

Main reasons for making e-payments among respondents in Malaysia in 2022

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Release date

December 2022

Region

Malaysia

Survey time period

October 13 to 30, 2022

Number of respondents

8,443 respondents

Age group

16 years and older

Special properties

among female and male respondents that had made e-payment transactions

Method of interview

Online survey

Supplementary notes

Question: What are your reasons for making e-payment transactions? (choose up to two answers)

The survey was conducted among 5,234 female and 3,209 male respondents in Malaysia.

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Statistics on " Digital payments in Malaysia "

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Overview

4

Key indicators

5

Credit and debit cards

6

Internet banking

4

E-money and e-wallets

5

Other digital payments

4

Consumer behavior

5

Further related statistics

3

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Topics

Digital payments in MalaysiaSmartphones in MalaysiaFMCG market in MalaysiaE-commerce in Malaysia
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