According to a 2020 global CIO survey, 69 percent of respondents cited improving customer experience as a very important factor in driving their digital transformation efforts. Improving existing and new products/services are also behind the efforts pushing for companies' digital transformation.
Priorities driving digital information efforts in companies worldwide as of 2020
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Flexera Software. (March 11, 2020). Priorities driving digital information efforts in companies worldwide as of 2020 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/1106144/priorities-digital-transformation-in-companies/
Flexera Software. "Priorities driving digital information efforts in companies worldwide as of 2020." Chart. March 11, 2020. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/1106144/priorities-digital-transformation-in-companies/
Flexera Software. (2020). Priorities driving digital information efforts in companies worldwide as of 2020. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/1106144/priorities-digital-transformation-in-companies/
Flexera Software. "Priorities Driving Digital Information Efforts in Companies Worldwide as of 2020." Statista, Statista Inc., 11 Mar 2020, https://www.statista.com/statistics/1106144/priorities-digital-transformation-in-companies/
Flexera Software, Priorities driving digital information efforts in companies worldwide as of 2020 Statista, https://www.statista.com/statistics/1106144/priorities-digital-transformation-in-companies/ (last visited November 23, 2024)
Priorities driving digital information efforts in companies worldwide as of 2020 [Graph], Flexera Software, March 11, 2020. [Online]. Available: https://www.statista.com/statistics/1106144/priorities-digital-transformation-in-companies/