According to a survey by Rakuten Insight on e-payment usage, 50 percent of respondents stated that they had not made any e-payment transactions because they preferred cash. In the same survey, about 94 percent of respondents indicated that they had made a transaction using e-payment methods.
Main reasons for not making e-payments among respondents in Indonesia as of October 2022
among female and male respondents that had not made e-payment transactions
Method of interview
Online survey
Supplementary notes
Original question: Why do you not make any e-payments?
The survey was conducted among 330 female and 262 male respondents. Other surveyed countries included China, Hong Kong, India, Vietnam, Korea, Malaysia, Philippines, Singapore and Taiwan.
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Rakuten Insight. (December 29, 2022). Main reasons for not making e-payments among respondents in Indonesia as of October 2022 [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1105820/indonesia-main-reasons-against-e-payments/
Rakuten Insight. "Main reasons for not making e-payments among respondents in Indonesia as of October 2022." Chart. December 29, 2022. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1105820/indonesia-main-reasons-against-e-payments/
Rakuten Insight. (2022). Main reasons for not making e-payments among respondents in Indonesia as of October 2022. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1105820/indonesia-main-reasons-against-e-payments/
Rakuten Insight. "Main Reasons for Not Making E-payments among Respondents in Indonesia as of October 2022." Statista, Statista Inc., 29 Dec 2022, https://www.statista.com/statistics/1105820/indonesia-main-reasons-against-e-payments/
Rakuten Insight, Main reasons for not making e-payments among respondents in Indonesia as of October 2022 Statista, https://www.statista.com/statistics/1105820/indonesia-main-reasons-against-e-payments/ (last visited December 22, 2024)
Main reasons for not making e-payments among respondents in Indonesia as of October 2022 [Graph], Rakuten Insight, December 29, 2022. [Online]. Available: https://www.statista.com/statistics/1105820/indonesia-main-reasons-against-e-payments/