In 2020, the Consumer Financial Protection Bureau (CFPB) sent 54,700 consumer complaints in total to companies. More than 46 thousand responses were closed with explanation, while only 300 responses were closed with monetary relief.
Company responses to consumer complaints to the Consumer Financial Protection Bureau (CFPB) in the United States in 2019, by response type
Characteristic
Number of responses
-
-
-
-
-
-
-
-
-
-
-
-
Exclusive Premium Statistic
To access all Premium Statistics, you need a paid Statista Account
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Consumer Financial Protection Bureau. (March 19, 2021). Company responses to consumer complaints to the Consumer Financial Protection Bureau (CFPB) in the United States in 2019, by response type [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/1105735/company-response-consumer-complaint-cfpb-usa/
Consumer Financial Protection Bureau. "Company responses to consumer complaints to the Consumer Financial Protection Bureau (CFPB) in the United States in 2019, by response type." Chart. March 19, 2021. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/1105735/company-response-consumer-complaint-cfpb-usa/
Consumer Financial Protection Bureau. (2021). Company responses to consumer complaints to the Consumer Financial Protection Bureau (CFPB) in the United States in 2019, by response type. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/1105735/company-response-consumer-complaint-cfpb-usa/
Consumer Financial Protection Bureau. "Company Responses to Consumer Complaints to The Consumer Financial Protection Bureau (Cfpb) in The United States in 2019, by Response Type." Statista, Statista Inc., 19 Mar 2021, https://www.statista.com/statistics/1105735/company-response-consumer-complaint-cfpb-usa/
Consumer Financial Protection Bureau, Company responses to consumer complaints to the Consumer Financial Protection Bureau (CFPB) in the United States in 2019, by response type Statista, https://www.statista.com/statistics/1105735/company-response-consumer-complaint-cfpb-usa/ (last visited July 22, 2024)
Company responses to consumer complaints to the Consumer Financial Protection Bureau (CFPB) in the United States in 2019, by response type [Graph], Consumer Financial Protection Bureau, March 19, 2021. [Online]. Available: https://www.statista.com/statistics/1105735/company-response-consumer-complaint-cfpb-usa/