Reasons for not using e-payment services India 2022

Published by Sandhya Keelery, Aug 30, 2024
According to a survey conducted by Rakuten Insight as of October 2022, over 38 percent of Indian respondents reported to not use any form of e-payment method because they preferred cash. Over 14 percent of respondents in the south Asian country stated that they did not trust e-payment methods and had concerns about their safety.

Reasons for not using e-payment methods in India in 2022

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Release date

December 2022

Region

India

Survey time period

October 13 to October 30, 2022

Number of respondents

5,093 respondents

Age group

16 years and older

Special properties

1,751 female and 3,342 male respondents

Method of interview

Online survey

Supplementary notes

Survey question:
Why do you not make any e-payments?

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