According to a survey conducted by Capgemini in October 2019, 51 percent of respondents stated that they would be skeptical of using automation technologies in stores if there were no store employees who could help them use it.
Consumer views on the need for sales assistants in retail stores using automation technology worldwide in 2019
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Capgemini. (January 9, 2020). Consumer views on the need for sales assistants in retail stores using automation technology worldwide in 2019 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/1104077/smart-stores-consumer-need-for-sales-assistants-worldwide/
Capgemini. "Consumer views on the need for sales assistants in retail stores using automation technology worldwide in 2019." Chart. January 9, 2020. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/1104077/smart-stores-consumer-need-for-sales-assistants-worldwide/
Capgemini. (2020). Consumer views on the need for sales assistants in retail stores using automation technology worldwide in 2019. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/1104077/smart-stores-consumer-need-for-sales-assistants-worldwide/
Capgemini. "Consumer Views on The Need for Sales Assistants in Retail Stores Using Automation Technology Worldwide in 2019." Statista, Statista Inc., 9 Jan 2020, https://www.statista.com/statistics/1104077/smart-stores-consumer-need-for-sales-assistants-worldwide/
Capgemini, Consumer views on the need for sales assistants in retail stores using automation technology worldwide in 2019 Statista, https://www.statista.com/statistics/1104077/smart-stores-consumer-need-for-sales-assistants-worldwide/ (last visited December 21, 2024)
Consumer views on the need for sales assistants in retail stores using automation technology worldwide in 2019 [Graph], Capgemini, January 9, 2020. [Online]. Available: https://www.statista.com/statistics/1104077/smart-stores-consumer-need-for-sales-assistants-worldwide/
