According to a survey conducted by Capgemini in October 2019, retailer respondents reported that they had experienced an 11 percent increase in customer visits to stores that had integrated automation technology.
Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019
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Capgemini. (January 9, 2020). Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019 [Graph]. In Statista. Retrieved November 17, 2024, from https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini. "Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019." Chart. January 9, 2020. Statista. Accessed November 17, 2024. https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini. (2020). Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019. Statista. Statista Inc.. Accessed: November 17, 2024. https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini. "Impact on Customer Shopping Behavior in Physical Retail Stores with Automation Technologies Worldwide in 2019." Statista, Statista Inc., 9 Jan 2020, https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
Capgemini, Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019 Statista, https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/ (last visited November 17, 2024)
Impact on customer shopping behavior in physical retail stores with automation technologies worldwide in 2019 [Graph], Capgemini, January 9, 2020. [Online]. Available: https://www.statista.com/statistics/1103830/automation-in-stores-retailers-customer-experience-benefits-worldwide/
