According to a survey conducted by Capgemini in October 2019, 58 percent of consumers aged from 18 to 21 years old stated that they were willing to shift their in-store purchases to a retailer that uses automation technology. In contrast, only 19 percent of those aged 72 and above were willing to switch.
Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group
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Capgemini. (January 9, 2020). Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1103579/smart-stores-consumers-willing-to-switch-by-age-group-worldwide/
Capgemini. "Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group." Chart. January 9, 2020. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1103579/smart-stores-consumers-willing-to-switch-by-age-group-worldwide/
Capgemini. (2020). Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1103579/smart-stores-consumers-willing-to-switch-by-age-group-worldwide/
Capgemini. "Consumer Attitudes to Shifting In-store Purchases to Retailers with Automation Technology Worldwide 2019, by Age Group." Statista, Statista Inc., 9 Jan 2020, https://www.statista.com/statistics/1103579/smart-stores-consumers-willing-to-switch-by-age-group-worldwide/
Capgemini, Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group Statista, https://www.statista.com/statistics/1103579/smart-stores-consumers-willing-to-switch-by-age-group-worldwide/ (last visited November 21, 2024)
Consumer attitudes to shifting in-store purchases to retailers with automation technology worldwide 2019, by age group [Graph], Capgemini, January 9, 2020. [Online]. Available: https://www.statista.com/statistics/1103579/smart-stores-consumers-willing-to-switch-by-age-group-worldwide/
