In 2019, the most common reasons for not choosing online shopping were preference to shop in person and see the actual products, loyalty to shops, or force of habit, accounting for 28 percent of responses. When it came to payment security, 14 percent of Hungarians stated that they avoided online purchases out of such concerns.
Share of individuals who have not ordered goods and services over the internet in Hungary in 2019, by reason*
Characteristic
Share of individuals
Preferring to shop in person and see the products, loyalty to shops, or force of habit
28%
Payment security concerns
14%
Trust concerns about returning or recieving goods, complaints, and redress
13%
Lack of necessary skills
12%
Lack of a payment card
10%
Too long delivery time or it is too problematic to recieve goods at home
Individuals who in the last 12 months have not ordered goods or services
Supplementary notes
* Data given are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) in households and by individuals. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Data coverage corresponds to code I_NBTRCM, I_NBCARD, I_NBSKL, I_NBPSC, I_NBSHAB, I_NBSR and I_NBDNS of INDIC_IS (Information Society Indicators).
The statistic has been assembled from several pages by the source.
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Eurostat. (February 24, 2020). Share of individuals who have not ordered goods and services over the internet in Hungary in 2019, by reason* [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/1102601/hungary-percieved-barriers-to-ordering-over-the-internet/
Eurostat. "Share of individuals who have not ordered goods and services over the internet in Hungary in 2019, by reason*." Chart. February 24, 2020. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/1102601/hungary-percieved-barriers-to-ordering-over-the-internet/
Eurostat. (2020). Share of individuals who have not ordered goods and services over the internet in Hungary in 2019, by reason*. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/1102601/hungary-percieved-barriers-to-ordering-over-the-internet/
Eurostat. "Share of Individuals Who Have Not Ordered Goods and Services over The Internet in Hungary in 2019, by Reason*." Statista, Statista Inc., 24 Feb 2020, https://www.statista.com/statistics/1102601/hungary-percieved-barriers-to-ordering-over-the-internet/
Eurostat, Share of individuals who have not ordered goods and services over the internet in Hungary in 2019, by reason* Statista, https://www.statista.com/statistics/1102601/hungary-percieved-barriers-to-ordering-over-the-internet/ (last visited November 21, 2024)
Share of individuals who have not ordered goods and services over the internet in Hungary in 2019, by reason* [Graph], Eurostat, February 24, 2020. [Online]. Available: https://www.statista.com/statistics/1102601/hungary-percieved-barriers-to-ordering-over-the-internet/
