In 2019, 12 percent of Hungarians stated that they had not made an online purchase over the past year because of trust concerns about complaints, redress, and receiving or returning goods. This rate was one percent lower than in the previous year.
Share of individuals who have not ordered goods or services over the internet because of trust concerns about receiving or returning goods, complaint, or redress in Hungary from 2015 to 2019*
Individuals who in the last 12 months have not ordered goods or services
Supplementary notes
* Data given are based on the annual Eurostat Model Questionnaires on ICT (Information and Communication Technologies) in households and by individuals. The aim of the European ICT usage surveys is to collect and disseminate harmonised and comparable information on the use of Information and Communication Technologies in enterprises and e-commerce at European level. Data coverage corresponds to code I_NBTRCM of INDIC_IS (Information Society Indicators).
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Eurostat. (February 24, 2020). Share of individuals who have not ordered goods or services over the internet because of trust concerns about receiving or returning goods, complaint, or redress in Hungary from 2015 to 2019* [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1102495/hungary-share-of-individuals-not-ordering-online-because-of-trust-concerns/
Eurostat. "Share of individuals who have not ordered goods or services over the internet because of trust concerns about receiving or returning goods, complaint, or redress in Hungary from 2015 to 2019* ." Chart. February 24, 2020. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1102495/hungary-share-of-individuals-not-ordering-online-because-of-trust-concerns/
Eurostat. (2020). Share of individuals who have not ordered goods or services over the internet because of trust concerns about receiving or returning goods, complaint, or redress in Hungary from 2015 to 2019* . Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1102495/hungary-share-of-individuals-not-ordering-online-because-of-trust-concerns/
Eurostat. "Share of Individuals Who Have Not Ordered Goods or Services over The Internet Because of Trust Concerns about Receiving or Returning Goods, Complaint, or Redress in Hungary from 2015 to 2019* ." Statista, Statista Inc., 24 Feb 2020, https://www.statista.com/statistics/1102495/hungary-share-of-individuals-not-ordering-online-because-of-trust-concerns/
Eurostat, Share of individuals who have not ordered goods or services over the internet because of trust concerns about receiving or returning goods, complaint, or redress in Hungary from 2015 to 2019* Statista, https://www.statista.com/statistics/1102495/hungary-share-of-individuals-not-ordering-online-because-of-trust-concerns/ (last visited December 22, 2024)
Share of individuals who have not ordered goods or services over the internet because of trust concerns about receiving or returning goods, complaint, or redress in Hungary from 2015 to 2019* [Graph], Eurostat, February 24, 2020. [Online]. Available: https://www.statista.com/statistics/1102495/hungary-share-of-individuals-not-ordering-online-because-of-trust-concerns/
