The Your Customer Experience Index is intended to differentiate more easily between companies achieving similar results and to indicate real quality leaders on a scale from 0 to 1000. In 2023, the leader of experience quality were studio cinemas, followed by outdoor cinemas and IMAX, respectively.
Customer Experience Index (CEI) based on purchasing experience of cinema tickets in Poland in 2023, by cinema chains
* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.
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YourCX. (January 23, 2023). Customer Experience Index (CEI) based on purchasing experience of cinema tickets in Poland in 2023, by cinema chains [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/1101419/poland-customer-experience-index-cinemas/
YourCX. "Customer Experience Index (CEI) based on purchasing experience of cinema tickets in Poland in 2023, by cinema chains." Chart. January 23, 2023. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/1101419/poland-customer-experience-index-cinemas/
YourCX. (2023). Customer Experience Index (CEI) based on purchasing experience of cinema tickets in Poland in 2023, by cinema chains. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/1101419/poland-customer-experience-index-cinemas/
YourCX. "Customer Experience Index (Cei) Based on Purchasing Experience of Cinema Tickets in Poland in 2023, by Cinema Chains." Statista, Statista Inc., 23 Jan 2023, https://www.statista.com/statistics/1101419/poland-customer-experience-index-cinemas/
YourCX, Customer Experience Index (CEI) based on purchasing experience of cinema tickets in Poland in 2023, by cinema chains Statista, https://www.statista.com/statistics/1101419/poland-customer-experience-index-cinemas/ (last visited December 22, 2024)
Customer Experience Index (CEI) based on purchasing experience of cinema tickets in Poland in 2023, by cinema chains [Graph], YourCX, January 23, 2023. [Online]. Available: https://www.statista.com/statistics/1101419/poland-customer-experience-index-cinemas/
